Apple.com is Great but Lacks Support FeaturesPosted on October 31st, 2009 No comments
Apple, I love you. Your overpriced computers are so well crafted. I don’t mind (over) paying you guys every few years for a new system. My MacBook Pro serves me well.
1) My Systems
Let me store my info. I’m running in Bootcamp right now and there is no ‘About This Mac’. Dell.com has a nice Manage my systems admin panel.
2) Login and Session?
Why not let me login right on the home page? I have to find a buried link on the support page to reset my Apple ID, get to the forums… put an optional website widget everywhere that tracks my forum posts, alerts me of updates.
3) Let me edit my iTunes playlist?
Sure would be nice to be able to add songs I have streaming on a radio station, running in Safari on Bootcamp, or from my iPhone.
4) Google voice/wave type interface?
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